Tulane Lakeside Hospital for Women and Children

Reviews

• Adam Kemp

  Nov, 11 2018
  ★ ☆ ☆ ☆ ☆
  the entire scheduling department should be fired immediately. In the months that my wife, and now daughter, have been going to this hospital not a single appointment has started within an hour of the schedule time.
  If you have other options for healthcare I strongly suggest you seek it else ware.
  P.S. the NICU nursers are a bunch of angels and are under paid no matter what they are making now.
  if i could give this place no stars i would, but you have to give them at least one to post. you will notice a plagues on the wall with the hospital mission statement and core values, the first one listed is customer focus, not patient focus but customer focus. If we are customers and not patients then this customer wants their money back. No other business could be run this poorly and still be in business. looking at the rest of the reviews there are 12 one star reviews of which only 4 have been responded to, all 4 with the same..."sorry call this number response". Ridiculous. 1/3 third of the reviews are complaints. 7 positive reviews have been responded too, curious...................................
  
  in response to the response i received, so happy you take responsibility for the delays, and your apology doesn't get me back the lost time, and taking responsibility is an empty gesture. i literally can hear the "who cares" shrug of your shoulders while you typed that. So you take responsibility... big deal if nothing is done to correct the problem. Imagine a waiter brings you cold food and their response is " i take responsibility" and then does nothing about it... how would that make you feel? "fall behind from time to time," that implies that you get it right most of the time and not only is that false but its insulting, you fall behind every time and do nothing to correct the on-going and continuous problem. You are not just letting us down, you are showing us no respect what so ever. This is not health CARE, it is health services and poorly run service at that.
  Enough of the understanding and apologies, fix it or stop saying you care. Prove you care.

Photos of Tulane Lakeside Hospital for Women and Children

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