Aqua Nails & Spa

Reviews

• Jessie Gallardo

  Jul, 13 2018
  ★ ☆ ☆ ☆ ☆
  I am not sure how this place has so many good reviews. It is awful!! I went in with my mom to have pedicures and a gel mani and she got sns for nails.
  
  First I want to say they did not soak my moms nails for her manicure. The lady took the nippers and ripped at my moms cuticles(she was bleeding). She made jokes the entire time about how dry her cuticles were...well yes if you don't soak them it is a bit harder to get off. My mom's hand were sore the next day when she woke up!!!
  DO NOT GET SNS!! THEY DON'T KNOW HOW TO DO IT. Most places you can't get it off after 3 weeks. You could tell it was poorly done when we left. It was too thin and uneven. Thinner towards the tips(sheer). She only did 2 dips (most places do 3). Shocking several nails chipped 2 days later. My mom went in to get it fixed and they tried to charge, awful customer service. Charge us because of your poor skills?! Guess what happens the next day...2 different nails chip. We back in to get them fixed and they charged $15. They have terrible customer service! Rude and unfortunately are not trained well. Too much competition to have such poor custoner service and even worse skill.
  
  Moving on to the pedis..We sat in freezing cold pedicure water for an hour (I timed it)! The poor lady next to me sat even longer, she was freezing. She asked them to please change the water temp after 45mins(couldn't get anyones attention). They did and almost overflowed the pedi station. We had to inform them. They came with a garbage can and a bowl to empty the cold water out I couldn't believe what a mess this place was.
  
  Please save your money and go elsewhere. I would recommend Bliss.

Photos of Aqua Nails & Spa

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